1) Understand your goal(s) and be silent (at first). Kolb's Experiential Model Best Fit Self Assessment, Viewing Grades with Rubric Feedback for Students. Which Core Concerns might be implicated for them? Why Does Accessibility Make a Difference at Wentworth? “Difficult Conversation” Preparation Worksheet The “What Happened?” Conversation. nRole play (Randy and Sandy) in pairs. Participant Preparation Sheet . Mpr@��'9����4T@�l등�b[�������+|K��?᤽u:�շf�f endobj With whom … Then let’s go. Got it? And this is especially true when it comes to difficult conversations in the workplace. Throughout the training you will have the opportunity to apply Crucial Conversations principles and skills to real life challenges you may be facing. This highly-interactive session will introduce the Heroic Conversations Model through a series of discrete, learnable steps. How long? c�%0�e�X5F���E+�L�#7�x�M��yܠ�p����Bn�GOOlx���-��[�7��������_����h�ޣ_����L�� 3) Allow space for them to say “No.” (e.g. It's never easy to share difficult information, but if you've developed a rapport with your direct report, it can make the conversation easier. Maybe you’ve tried before and it … Difficult Conversations Preparation Worksheet Created by Triad Consulting Group | www.diffcon.com The Content ConversationThe Content ConversationThe Content ConversationThe Content ConversationThe Content Conversation Understand Each Other’s StoriesUnderstand Each Other’s Stories Contributions, Impacts and … [�`�Uj�m, ���Ys5�]�����8����X��z^��(�����U��؇A�Q��s<�A=�EH�0�B*U. “OK, if you ever do want to talk….”). <> Displaying top 8 worksheets found for - Difficult. 3�&Dh�]�юb�T`���)�%r�:9xX=,�v�}9xx���A[����F�I�3X[��e�gA�8���}W�|z`]�B��m�`�����C���)׃)׫t���K̞�O�a�Eg�M*͆4V�[N�L ��b�/a Which feelings make sense to share? Example: “Lisa, I am wondering if you have a moment to talk. Designing a Difficult Conversation Worksheet (cont.) Try the search, visit the wit.edu homepage, or visit, © 2020 Wentworth Institute of Technology, Boston, MA, Biological Engineering Accreditation Information, Biomedical Engineering Accreditation Information, Computer Networking Accreditation Information, Civil Engineering Accreditation Information, Computer Science Accreditation Information, Computer Engineering Accreditation Information, Electrical Engineering Accreditation Information, Electromechanical Engineering Accreditation Information, International Student Admissions Resources, Free Application for Federal Student Aid (FAFSA). 6�Mg�8p==��\� Great. Derived from an appreciation and study of inspirational mentors, coaches, bosses and teachers, this We’ve developed a clear 5-step approach called P.A.R.E.S to help serve as a guide for structuring your thoughts and approach for whatever difficult conversation comes your way. Displaying top 8 worksheets found for - Basic Conversations. Everyone has them but, by their very nature, no-one wants to have to deal with them. Then let’s go. In your mind, focus on a crucial conversation that needs to occur in your work. In this video, Fred Kofman explains how to remain true to yourself and, at the same time, open to your counterpart. What is a difficult conversation you need to have? How is it impacting others? Perhaps a manager and employee have clashed in the past, and now the discussion is about the worker’s subpar performance. %���� What's going on? There are also times when it is important not to engage in a difficult conversation and let it go. Which Core Concerns might be implicated for them? already gone badly, you can use this worksheet to help you think through what you might try differently next time. 3. Please read and discuss them in your group. How is this impacting me? nEach of you needs to have a difficult conversation. To make your training experience as beneficial to you as possible, you should come prepared with a few potential crucial 4 0 obj 1. Tips Choose the time and place for the conversation carefully. Finally, think carefully about how you will close the conversation and where you both go from this point. Have Conversations More Often. Starting a difficult conversation with a colleague, a partner, a friend, or a patient can be tough. • Determine the current impact. 3. Understand “What Happened” ‣ Stories: What is the problem from my point of view? Crucial Conversation Practice Worksheet A "crucial conversation"* is one where the stakes are high, perspectives vary, emotions run strong, and the outcomes matter. What is my purpose for having this conversation? While all difficult conversations are unique, it doesn’t mean you can’t prepare for them. ^� Ӥ�8�I!s�AZ�gs �/�\5��ִ���׮e'Zax�ΑP���&�6�;��q �����B�� ��~���U�[���k�2�Zp����t��E&�o�>���]ߎaGY=/����X%��J��ǮcwW��H7��WF�r�e��G��:8�z@ˀ��OS+������n������?4z�h�a?��|�No�u�Y�F]�̇>p��?�\l4(��1FdA���#�G�m��i��O->�*�kӏ�4x�)t�P�r����h��//�\���#�%dr��������$~կK� 2 0 obj 7 Tips for Difficult Conversations I have to tell one of my long-standing suppliers that we’re cutting back orders 50%. Difficult conversations are anything we find hard to talk about with another person. The first conversation is about the substance. Which feelings make sense to share? 3 0 obj Difficult Conversations Planning Template. In fact, research from CMI has revealed that Brits find it easier to dump a partner than ask their boss for a … Their feelings: What might they be feeling? As a basic introduction to our method of managing difficult conversations, this worksheet will ask you to reflect on questions about each conversation. We can't seem to find the page you're looking for. Look at the other person when they are talking, put aside distractions (shut off the computer, turn off your phone, shut the door). Practice positive communication skills with the Conversations-Go-Around Game! With whom … All leaders have difficult conversations at some point in time, whether it’s telling an employee they aren’t getting a raise or a promotion, disciplining poor performance, or … Listen to what the other person is saying rather than think solely about what you are going to say next or cast judgment. These interactive worksheets are tools that you can use to frame your reflection; analysis and decision making; planning and preparation; and goal-setting. Think of a conversation you’ve been putting off. To make your training experience as beneficial to you as possible, you should come prepared with a few potential crucial • How did you feel about yourself (I)? Perfect for small groups or individual counseling sessions. Difficult conversations are uncomfortable and many leaders avoid them… don’t let this be you! Imagine having the confidence to have the difficult conversations, without experiencing the anxiety and fear they usually bring. 11. Got it? Every difficult conversation operates at three levels. Participant Preparation Sheet . Difficult conversations are anything we find hard to talk about with another person. We call these levels the "Three Conversations." Difficult ConversationsTM Preparation Worksheet The Feelings Conversation The Identity Conversation Choosing My Purpose My feelings: How do I feel about this situation? 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